Touchpoint 3: Chatbot

Through testing chatbot prototypes, our hunch about how it could be useful in facilitating conversations between parent and child were correct but we needed to rework the dialogue flow to provide more guidance.

ELE helps guide the conversation by asking both the parent and child to share with each other one interesting thing they learned, or provide them a scenario for them to discuss. ELE also brings up the Family Pledge and asks them how it is related to the course track and if they need to add or modify the Pledge in any way.