Mark



students need explicit instructions


I organized usability tests with high school students using a staging site built by the third-party developers. Tests were conducted in the high schools or the PIC office and I created instruction and observation sheets for my colleagues so that they could facilitate the tests alongside me.

I synthesized testing notes and worked with the project team to identify problem areas. For example, we needed to be more clear in our instructions for open-ended questions and explicitly ask students to write a minimum of 2-3 sentences (otherwise they would only write a few words.)